xbet88 Privacy Policy

1. Data Controller

xbet88 ("the Platform," "we," "us") is the data controller for personal information collected via xbet88.biz and associated mobile applications. As data controller, xbet88 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

For all data protection enquiries, including requests to exercise your data subject rights, please contact: [email protected]

2. Personal Data We Collect

xbet88 collects the following categories of personal data in connection with the provision of its services:

2.1 Registration & Identity Data

• Full legal name and date of birth;
• Email address and mobile phone number;
• Residential address;
• Government-issued identification documents (for KYC verification purposes), such as a Malaysian identity card (MyKad) or passport.

2.2 Financial Data

• Bank account numbers, e-wallet identifiers (Touch n Go eWallet, Boost), or cryptocurrency wallet addresses used for deposits and withdrawals;
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment method types;
• Account balance information.

xbet88 does not store full credit or debit card numbers. All card transactions are processed by PCI-DSS compliant payment processors, and only tokenised references are retained by xbet88.

2.3 Usage & Technical Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, browser type and version;
• Session data including login timestamps, session duration, and pages visited;
• Game play logs including bet amounts, game titles, outcomes, and timestamps;
• Platform interaction data such as clicks, navigation paths, and feature usage.

2.4 Communications Data

• Content of communications with xbet88 customer support, including live chat transcripts and email correspondence;
• Records of your responses to promotional communications where applicable.

3. How We Use Your Personal Data

xbet88 uses personal data for the following purposes:

• Account Management: Creating, maintaining, and securing your xbet88 account;
• Service Delivery: Processing deposits and withdrawals, enabling gameplay, and providing customer support;
• Identity Verification (KYC): Verifying your identity and age (21+) as required by our licensing obligations and anti-money-laundering regulations;
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, unauthorised account access, and abuse of promotional offers;
• Regulatory Compliance: Meeting obligations under our Curacao eGaming licence, anti-money-laundering (AML) requirements, and applicable data protection regulations;
• Responsible Gaming: Monitoring player behaviour to identify potential problem gambling patterns and administering responsible gaming tools such as deposit limits and self-exclusion;
• Platform Improvement: Analysing aggregated usage data to improve the performance, design, and feature set of the xbet88 platform;
• Marketing Communications: Sending promotional offers, bonus notifications, and product updates to players who have not opted out of marketing communications. You may opt out at any time via your account settings.

4. Legal Basis for Processing

xbet88 processes your personal data on the following legal grounds:

• Contract Performance: Processing necessary to perform the contract between xbet88 and you (i.e., providing the gaming and betting services you have registered for);
• Legal Obligation: Processing required to comply with applicable laws and our licensing obligations, including KYC verification and AML record-keeping;
• Legitimate Interests: Processing for fraud prevention, platform security, and platform improvement, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications, where you have provided specific consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing

xbet88 does not sell your personal data. We may share your data with the following categories of third parties in the course of providing our services:

• Payment Processors: Banks, e-wallet providers (Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank), and cryptocurrency payment processors, for the purpose of processing deposits and withdrawals;
• Game Providers: Licensed game studios whose titles are offered on the xbet88 platform, to the extent necessary for game delivery and dispute resolution;
• Identity Verification Providers: Third-party KYC verification services used to authenticate player identity documents;
• Regulatory Authorities: Our Curacao eGaming licensing authority and relevant financial intelligence units, where disclosure is required by law or licence conditions;
• Legal & Compliance Advisers: External legal counsel and compliance professionals, subject to professional confidentiality obligations;
• IT Service Providers: Cloud hosting, data storage, and cybersecurity service providers operating under data processing agreements that bind them to equivalent data protection standards.

All third parties with whom xbet88 shares personal data are contractually required to process that data only for the specified purpose and in accordance with applicable data protection standards.

6. International Data Transfers

xbet88's servers and some of our third-party service providers are located outside Malaysia. When personal data is transferred internationally, xbet88 ensures that appropriate safeguards are in place, including contractual obligations (such as standard contractual clauses) that require recipients to protect your data to an equivalent standard. By using xbet88 services, you acknowledge and consent to such international transfers as necessary for service delivery.

7. Data Retention

xbet88 retains personal data for as long as is necessary for the purposes for which it was collected, subject to the following minimum retention periods required by our licensing obligations:

• Account and identity data: Retained for a minimum of five (5) years following account closure, as required by AML regulations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Game play logs: Retained for a minimum of two (2) years for dispute resolution purposes;
• Support communications: Retained for a minimum of two (2) years from the date of the last communication.

Data held beyond these minimum periods for active account management purposes will be deleted or anonymised once the purpose of retention has been fulfilled.

8. Cookies & Tracking Technologies

xbet88.biz uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function, including session management, login state, and security tokens. These cannot be disabled without impairing core platform functionality;
• Analytics Cookies: Used to collect aggregated, anonymised data about how visitors use xbet88.biz, enabling us to improve platform performance and navigation. No personally identifiable information is transmitted via analytics cookies;
• Functional Cookies: Used to remember your preferences such as language settings and display options.

xbet88 does not deploy third-party advertising or retargeting cookies. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent certain platform features from functioning correctly.

9. Data Security

xbet88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• All data in transit is encrypted using TLS 1.3;
• Sensitive data at rest (including passwords and payment identifiers) is encrypted using AES-256;
• Access to personal data is restricted to xbet88 personnel and authorised third parties on a need-to-know basis;
• All staff with access to personal data are subject to confidentiality obligations;
• xbet88 conducts periodic security assessments and penetration testing of its platform infrastructure;
• Two-factor authentication (2FA) is available to all players and strongly recommended.

While xbet88 takes all reasonable steps to protect your data, no internet-based system is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, xbet88 will notify affected players without undue delay.

10. Your Data Rights

Subject to applicable law and our licensing obligations, you have the following rights in relation to your personal data held by xbet88:

• Right of Access: You may request a copy of the personal data xbet88 holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention requirements;
• Right to Restriction: You may request that xbet88 restricts processing of your personal data in certain circumstances;
• Right to Object: You may object to processing of your personal data on the basis of legitimate interests, including for direct marketing purposes;
• Right to Data Portability: You may request a copy of certain personal data in a structured, machine-readable format.

To exercise any of these rights, please submit a written request to [email protected]. xbet88 will respond to all data subject requests within thirty (30) days of receipt. Identity verification may be required before processing your request.

11. Children and Minors

xbet88 services are strictly restricted to individuals aged 21 years and above. xbet88 does not knowingly collect personal data from persons under the age of 21. If xbet88 becomes aware that personal data has been collected from a person under 21, that data will be immediately deleted and the associated account closed. If you are aware of any minor who has gained access to xbet88, please notify us immediately at [email protected].

12. Third-Party Links

xbet88.biz does not contain links to third-party websites. In the event that any such links are added in future, xbet88 bears no responsibility for the privacy practices or content of third-party sites. You should review the privacy policy of any third-party site you visit independently.

13. Changes to This Privacy Policy

xbet88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via email to their registered address and/or via a prominent notice on the Platform, at least seven (7) days prior to the change taking effect. The "Last Updated" date at the top of this policy will be revised accordingly. Your continued use of xbet88 following the effective date of any update constitutes acceptance of the revised policy.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or xbet88's data practices, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 on xbet88.biz
• Response Time: Written enquiries acknowledged within 24 hours; data subject requests responded to within 30 days

This Privacy Policy was last reviewed on 1 June 2026.